Terms of Service

Last updated: December 17, 2024

1. Acceptance of Terms

By accessing and using Nerativ's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Nerativ provides growth marketing services including but not limited to:

  • Digital marketing strategy and consultation
  • Content creation and optimization
  • Social media and community management
  • Search engine optimization
  • Marketing funnel development and optimization

3. Service Agreements

Specific terms for our services will be outlined in separate service agreements or statements of work. These documents will detail:

  • Scope of work and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Performance metrics and reporting

4. Payment Terms

Unless otherwise specified in your service agreement:

  • Payment is due within 30 days of invoice date
  • Late payments may incur additional fees
  • Services may be suspended for non-payment
  • All prices are exclusive of applicable taxes

5. Client Responsibilities

To ensure successful service delivery, clients agree to:

  • Provide timely access to necessary resources and information
  • Respond to requests for feedback within agreed timeframes
  • Maintain accurate and up-to-date contact information
  • Comply with all applicable laws and regulations

6. Intellectual Property

Unless otherwise specified:

  • Client retains ownership of their pre-existing intellectual property
  • Nerativ retains ownership of our proprietary methods and tools
  • Work product created specifically for the client will be owned by the client upon full payment
  • Nerativ may use anonymized case studies for marketing purposes

7. Confidentiality

We maintain strict confidentiality regarding client information and business practices. We will not disclose confidential information to third parties without explicit consent, except as required by law.

8. Limitation of Liability

Nerativ's liability is limited to the amount paid for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination:

  • Client remains responsible for payment of services rendered
  • Nerativ will provide transition assistance as agreed
  • Confidentiality obligations continue post-termination

10. Performance and Results

While we strive for excellent results, marketing outcomes depend on many factors beyond our control. We do not guarantee specific results but commit to delivering services with professional skill and care.

11. Dispute Resolution

Any disputes will first be addressed through good faith negotiation. If unresolved, disputes will be settled through binding arbitration in accordance with applicable arbitration rules.

12. Force Majeure

Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, or other unforeseeable events.

13. Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated to clients with reasonable notice. Continued use of services constitutes acceptance of modified terms.

14. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any legal proceedings will be conducted in the courts of [Your Jurisdiction].

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: hello@nerativ.co

Website: nerativ.co